Reputation
December 2, 2024
In the service industry, reputation is everything. Without it, success is impossible.
At NSS Exteriors, owner Paul Mitoraj is determined to make us the leading Architectural Sheet Metal and Skylight company in the country. We're well on our way to achieving that goal by building a reputation that keeps clients coming back for future projects.
Our stellar reputation is driven by our values:
- We do the job right the first time.
- We're always available to address any issues.
- We listen to our customers.
- We will never sell you something you don't need.
- We only take on jobs for which we are fully qualified.
- We refuse projects that compromise our integrity or cut corners. If we can’t stand behind the work, we won’t put our name on it.
This commitment to quality is why manufacturers like VELUX, Kalwall, and Tremco repeatedly refer customers to us. It’s why general contractors, roofers, and even competitors recommend NSS as the company to get the job done right.
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At NSS Exteriors, the safety and well-being of our employees is a top priority. We recognize that working on roofs and around open structures can be inherently dangerous, which is why our skilled installers are trained to be extremely cautious, taking every necessary precaution to ensure a safe work environment. Our crews are equipped with industry-standard Personal Protection Equipment (PPE), including harnesses, lifelines, hard hats, and safety glasses. Additionally, we partner with a dedicated safety consultant who conducts regular safety trainings and performs routine job site inspections. This ensures that our teams are always up to date on best practices and that safety standards are consistently upheld. Each day, before any work begins on site, our foremen lead a daily toolbox talk to review specific safety protocols and address any concerns. Beyond this, we conduct more in-depth weekly Toolbox Talks that cover broader safety topics, keeping safety at the forefront of everything we do. But our commitment to safety doesn't end with our employees. We also take our customers' safety seriously. During any project, we make sure to properly secure and close off the work areas to protect anyone in or around the site. We also prioritize cleanliness and organization, ensuring the workspace remains hazard-free and safe for everyone involved. At NSS Exteriors, safety isn’t just a requirement—it’s a core value that shapes how we operate. Whether it's our team members or our clients, we’re dedicated to creating a secure, clean, and professional environment on every job site.
Learn how replacing an outdated or inefficient skylight with a thermally broken option can improve sustainability and reduce your carbon footprint.
Imagine you have a cut that requires stitches, and you're faced with a choice: you can either have a medical student who has stitched a few injuries, or you can opt for the highly experienced plastic surgeon with years of expertise. In most cases, people would understandably choose the specialist—the surgeon—who possesses the skills and knowledge to ensure the job is done correctly and efficiently. That's precisely the difference between most roofers and NSS Exteriors. While many roofers may offer general roofing services, NSS Exteriors specializes in skylights. We are experts in our field, with a deep understanding of the intricacies and nuances involved in skylight installation, repair, and maintenance. Choosing NSS Exteriors means entrusting your skylight project to a team dedicated to excellence and backed by years of specialized experience and proficiency. With over 50 years in the business, rest assured that we'll continue to be here in the future to assist you should any issues arise.
Learn the difference between a VELUX Certified Installer and a VELUX Skylight Specialist. If you're seeking a VELUX professional, choose NSS Exteriors.
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